![]() ![]() Please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\"Īnd copy all files to your document folder, also copy the file C":\Windows\Inf\", the ![]() If this doesn't work, we must look for error messages in the following log files to see the cause of Windows 8 update failures: Do not turn off your computer" error when you try to install Windows updates Try all the steps from this KB article first: "Failure configuring Windows updates.
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